Shipping & returns

Last updated July 09, 2021

Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason,
you may return it to us for an exchange only. Please see below for more
information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and
labels attached.

To return an item, please email customer service at to obtain
a Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail your return to
the following address:

Attn: Returns
931 S Matlack St
West Chester, PA 19382
United States

Return shipping charges will be paid or reimbursed by us.

After receiving your return and inspecting the condition of your item, we will
process your exchange. Please allow at least fourteen (14) days from the receipt
of your item to process your exchange.

For defective or damaged products, please contact us at the contact details below
to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Authorized Spinal Tap LLC. remains the right to change this policy at any

If you have any questions concerning our return policy, please contact us at: